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Refund & Return Policy

Last updated: ‭14‬ September ‭2026‬

Returns for hardware and custom builds, and the non-refundable rules for digital gift cards.

1. Hardware and custom builds

New hardware sold by BazaarTech carries the stated manufacturer or store warranty against manufacturing defects. Warranty does not cover accidental damage, liquid damage, or unauthorised modification.

If an item arrives dead-on-arrival or with a defect, contact support within ‭48‬ hours of delivery with photos or video. We will repair, replace, or refund according to the warranty terms and stock.

Change-of-mind returns may be accepted for sealed, unused retail hardware within a short window if the product page allows it. Opened software, opened cooling paste, and custom-built PCs that have been powered on are generally not returnable for change of mind.

2. Digital gift cards

Digital gift cards, game codes, and wallet top-ups are strictly non-refundable once the code is delivered, revealed, or marked as used.

If a code fails because of a BazaarTech fulfilment error (wrong product or undelivered code), contact support. We will replace the code or refund that line item after verification.

3. Second-hand marketplace

BazaarTech does not take payment for ‭C2C‬ second-hand sales and does not issue refunds for those deals. Inspect the device on delivery and resolve issues with the seller.

If a listing was materially misleading, report it so we can review the seller account. We may remove listings or suspend sellers; we are not obliged to compensate the purchase price.

4. How refunds are paid

Approved refunds return to the original payment method where possible, or another agreed method, in the currency of the original charge (‭USD‬ or ‭IQD‬). Conversion follows the rate shown at checkout unless the payment provider requires otherwise.